Support Analyst

[odoojob]

•Project: Project Gzeus (Financial monitoring for Mitsubishi UFJ Financial Bank, Ltd.)
•Monitored and verified financial data transmissions to ensure accuracy and timeliness for banking operations.
•Utilized SQL and MariaDB for internal troubleshooting and supported system deployments by updating SQL scripts.
•Developed monthly dashboards and summarized technical issues for weekly/monthly management presentations.
•Collaborated closely with Production Team Leads and Business Analysts to gather requirements and resolve project-specific issues.