MIS Support (Onsite BigC Head Office)

[odoojob]

•Provided comprehensive IT support for over 2,000 users and 2,000 devices.
•Diagnosed and resolved hardware/software issues via walk-in, phone support, and remote access.
•Performed OS installations (Windows) and configured standard office software suites.
•Collaborated with international teams to test and stabilize video conferencing systems.
•Training Users for Update new Information or Software