Support Analyst

[odoojob]

- Served as the primary point of contact for customer inquiries,
creating and managing tickets to address their needs.
- Monitor the transmission of financial information to Mitsubishi UFJ Financial Bank, Limited.
- Solve internal problems in project Gzeus.
- Support Deployment to update the SQL script of project Gzeus.
- Coordinate with relevant departments and teams. About solving production problems of project GZEUS.
- Summarize problems and details of data submission and create a monthly dashboard.
- Others as assigned.